All items purchased via Nottingham Panthers Auctions are sold through a live auction format. As such, all winning bids are final and legally binding, and we do not offer refunds or accept returns.
Effective Date: 25/02/2026
Website: panthers.co.uk
All items purchased via Nottingham Panthers Auctions are sold through a live auction format. As such, all winning bids are final and legally binding, and we do not offer refunds or accept returns.
Once payment has been completed, the sale is considered final.
We do not offer:
Refunds for change of mind
Returns due to incorrect sizing
Exchanges for alternative items
Cancellations after payment
Please ensure you review all item descriptions, images, and details carefully before placing a bid.
Items described as:
Game-worn
Player-issued
Signed
may show signs of professional use. These are not considered faults but part of the item’s authenticity.
All items are sold as seen and as described.
Nothing in this policy affects your statutory rights under UK consumer protection law.
If an item is materially misdescribed or arrives damaged due to courier negligence, please contact us within 48 hours of delivery so we can investigate the issue.
If your item is damaged in transit:
You must notify us within 48 hours of delivery
Provide photographic evidence
Retain all original packaging
We will assess claims on a case-by-case basis in line with courier insurance policies.
We reserve the right to refuse service, cancel transactions, or restrict accounts where misuse, fraudulent activity, or repeated disputes occur.
