Effective Date: 10/06/2026
Website: panthers.co.uk
Operated by: Nottingham Panthers (“we”, “us”, “our”)
We are committed to protecting your personal data and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store and protect your information when you use our online competitions platform, including auctions, raffles, prize draws, and related services.
1. Who We Are
Nottingham Panthers operates the official online platform for Nottingham Panthers auctions, raffles, competitions, memorabilia, merchandise and prize promotions.
For the purposes of data protection law, we act as the Data Controller of your personal data.
Contact details:
Email: powerplay@panthers.co.uk
Address: 3 Malin Hill, Nottingham, NG1 1JQ
2. Information We Collect
We collect personal data when you:
- Register for an account
- Place a bid in an auction
- Purchase raffle or competition tickets
- Win an auction or raffle prize
- Contact us
- Subscribe to updates
- When you make a purchase, enter a raffle, or pay for a winning auction item, payment information is processed securely by our third-party payment providers. We do not store or have access to your full payment card details. We may receive limited information relating to the transaction, such as payment status, transaction reference numbers, and billing details required to fulfil your order.
Information You Provide
- Full name
- Email address
- Postal address
- Telephone number
- Account login details
- Auction bidding activity
- Competition and raffle entry activity
- Delivery details
Automatically Collected Data
- IP address
- Browser type and device information
- Pages visited
- Auction activity
- Competition and raffle activity
- Cookies and usage data
3. How We Use Your Information
We use your personal data to:
- Create and manage your account
- Process auction bids, raffle entries and competition participation
- Notify you of auction outcomes, raffle results and prize draws
- Process payments and arrange delivery of items and prizes
- Prevent fraud and misuse
- Improve website functionality
- Comply with legal and regulatory obligations
If you opt in, we may send marketing communications about future auctions, raffles, competitions and Nottingham Panthers promotions.
4. Legal Basis for Processing
- Contractual necessity – to provide auction, raffle and competition services
- Legal obligation – for tax, accounting and regulatory compliance
- Legitimate interests – to protect the integrity of our auctions, raffles and competitions
- Consent – for marketing communications and non-essential cookies
7. Data Retention
We retain personal data only as long as necessary to:
- Fulfil auction transactions and prize fulfilment obligations
- Administer raffles and competitions
- Comply with legal obligations
- Maintain financial records
- Resolve disputes
9. Cookies
Strictly Necessary Cookies
These are required for the website to function, including:
- Account login
- Security and fraud prevention
- Auction functionality
- Raffle and competition functionality
Performance & Analytics Cookies
These help us understand how visitors use the website, including:
- Page views
- Auction engagement
- Competition and raffle engagement
- Website performance metrics
Marketing Cookies (if used)
These may be used to:
- Measure marketing campaign effectiveness
- Deliver relevant auction, raffle and competition updates
12. Children’s Data
Our platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
