Updated: 24/02/2026

Privacy & Cookie Policy

This policy explains how Nottingham Panthers Auctions collects, uses and protects your personal information, and how cookies are used to enhance your experience on our website.

Effective Date: 24/02/2026
Website: panthers.co.uk
Operated by: Nottingham Panthers Auctions (“we”, “us”, “our”)

We are committed to protecting your personal data and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store and protect your information when you use our online auction platform.

1. Who We Are

Nottingham Panthers Auctions operates the official online auction platform for Nottingham Panthers memorabilia and merchandise.

For the purposes of data protection law, we act as the Data Controller of your personal data.

Contact details:
Email: alistair@panthers.co.uk
Address: Motorpoint Arena Nottingham, Bolero Square, Nottingham NG1 1LA

2. Information We Collect

We collect personal data when you:

  • Register for an account

  • Place a bid

  • Win an auction

  • Contact us

  • Subscribe to updates

Information You Provide
  • Full name

  • Email address

  • Postal address

  • Telephone number

  • Account login details

  • Bidding activity

  • Delivery details

Payment Information

Payments are processed via secure third-party providers.
We do not store full card details on our servers.

Automatically Collected Data
  • IP address

  • Browser type and device information

  • Pages visited

  • Auction activity

  • Cookies and usage data

3. How We Use Your Information

We use your personal data to:

  • Create and manage your account

  • Process bids and complete transactions

  • Notify you of auction outcomes

  • Process payments and arrange delivery

  • Prevent fraud and misuse

  • Improve website functionality

  • Comply with legal and regulatory obligations

If you opt in, we may send marketing communications about future auctions.

4. Legal Basis for Processing

Under UK GDPR, we process your data under the following lawful bases:

  • Contractual necessity – to provide auction services

  • Legal obligation – for tax, accounting and regulatory compliance

  • Legitimate interests – to protect the integrity of our auctions

  • Consent – for marketing communications and non-essential cookies

5. Sharing Your Data

We may share your information with:

  • Payment providers

  • Courier and delivery services

  • Website hosting and IT providers

  • Legal or regulatory authorities (where required)

We do not sell your personal data to third parties.

6. Data Security

We implement appropriate technical and organisational safeguards, including:

  • Secure hosting environments

  • Encrypted payment gateways

  • Access controls

  • Secure authentication systems

While we take reasonable precautions, no online system can guarantee absolute security.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfil auction transactions

  • Comply with legal obligations

  • Maintain financial records

  • Resolve disputes

Inactive accounts may be deleted after a reasonable period.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where applicable)

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at the email above.

9. Cookies

Our website uses cookies to improve your experience.

Cookies are small text files placed on your device when you visit a website.

We use the following types of cookies:

Strictly Necessary Cookies

These are required for the website to function, including:

  • Account login

  • Security and fraud prevention

  • Auction functionality

These cannot be disabled.

Performance & Analytics Cookies

These help us understand how visitors use the website, including:

  • Page views

  • Auction engagement

  • Website performance metrics

These are only used with your consent.

Functional Cookies

These remember preferences such as:

  • Saved login sessions

  • Site settings

Marketing Cookies (if used)

These may be used to:

  • Measure marketing campaign effectiveness

  • Deliver relevant auction updates

These are only enabled with your consent.

10. Managing Cookies

When you first visit our website, you will be presented with a cookie banner allowing you to:

  • Accept all cookies

  • Reject non-essential cookies

  • Manage preferences

You can also control cookies via your browser settings.

11. International Transfers

If your data is transferred outside the UK, we ensure appropriate safeguards are in place in line with UK GDPR requirements.

12. Children’s Data

Our auction platform is not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

13. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. The latest version will always be published on this page.